No Returns No Exchange and No Cancellations Policy
Resin Online Store does not provide with the option to refund or exchange the product once purchased. The exact size and colour are mentioned to avoid the need to exchange the product, so check images and read description before purchasing. Furthermore, the Quality Check team checks each product to ensure it does not have any defects. However, in case of any manufacturing defect, damaged item in transit or missing item in order, you can register a complaint with-in 48 hours by sending us an email at resinbysanjali@gmail.com
To be eligible to for a refund, you are required to record a video of opening the package to prove that you received an already defective product. Do share your order number along with unboxing video .
The team will respond to the complaint query within 2- 5 working days and get in touch with you.
If you are eligible for the refund or replacement, the team will communicate with you and take the needful steps.
The shipping charges are non-refundable.
Refund or cancellation of CUSTOM PRODUCTS are not entertained.